Terms and Conditions

Terms and Conditions for:

  • Licences - Certificates in Spoken and Written English, AND
  • Publications orders, AND
  • Online English courses.

Download print version

CERTIFICATES IN SPOKEN AND WRITTEN ENGLISH LICENCE(S)

You must agree to all the terms and conditions for the licence(s) to be issued. Once payment has been processed NSW AMES will despatch your licence(s), curriculum document(s) and your receipt to your mailing and our email address.

  1. The Licensee is a Registered Training Organisation (RTO) in Australia. The Licensee will add the course(s) for which the licence(s) has/have been purchased to their scope prior to conducting training or assessment leading to an accredited qualification.
     
  2. The Licensee ensures that the course is taught only at the site(s) covered by this agreement. For the purposes of this licence, a site is defined as an educational centre at which continuous tuition is offered, inclusive of any outreach/community site which does not offer continuous tuition but which is serviced/administered from the educational centre at which continuous tuition is offered.
     
  3. The Licensee must in the use of the course licensed by this agreement:
    - not sub-license the licensed material
    - comply with the requirements of copyright legislation in respect of all material in the curriculum, which may not be copied/duplicated
    - provide ongoing professional support and moderation processes for teachers engaged in teaching the curriculum and ensure satisfactory completion
    - ensure that at least 80% of teachers delivering the course participate in moderation and quality control workshops conducted at least once a year throughout the accreditation period.
     
  4. The licence is granted for the period stated on the Course Licence, commencing on the date of the signature and terminating on the date of expiry of course accreditation.
     
  5. The Licensee ensures that courses taught within the CSWE framework are delivered by trained teachers and assessors whose minimum teaching qualifications must be the following:

    a.     A recognised bachelor degree - a formal qualification awarded by an Australian university or tertiary institution, or its onshore or overseas equivalent, that is at least three years full-time in length or its part-time equivalent and a recognised postgraduate TESOL qualification - resulting from a course of study in which course content of no less than 100 contact hours (or distance learning equivalent) covers the grammar of the English language, language learning and TESOL methodology and includes a practicum

    or

    A Bachelor of Education with a TESOL major or equivalent that includes a practicum

    and

    b.   Certificate IV in Training and Assessment (TAA04110) or equivalent or be able to demonstrate equivalent competencies (National Quality Council Special Bulletin July 2010).

    Note: The practicum must be at least 60 hours, which includes, for example, supervised teaching, observation, field visits, resources evaluation, team teaching, volunteer tutoring etc.
    If a course undertaken has less than 60 hours practicum, teachers must demonstrate teaching experience equivalent to 60 hours, or must make up the difference in duration by individually organising a supervised practicum. Appropriate documentation of such a practicum should be kept.

    Note: It is desirable for teachers delivering programs that focus on the development of numeracy skills through the elective numeracy modules, to have training and professional development in numeracy teaching.

    Teachers and assessors with qualifications originating from countries other than Australia
    Teachers and assessors holding qualifications from overseas institutions should show a statement of equivalence from AEINOOSR (formerly the National Office of Overseas Skills Recognition). 

PUBLICATIONS ORDERS

Payment policy

  • Payment on invoices is due within 30 days of despatch.
  • All payments should be made in Australian dollars.
  • A small-order surcharge of $5.50 will apply to bookshops for orders under $50.00


All prices listed in Australian dollars. GST of 10% applies to purchases within Australia. Purchases outside Australia are GST free. We accept payments over 128-bit SSL encryption.

Shipping practices
Depending on your location, NSW AMES will ship your goods using Australia Post or a courier service. Orders are usually processed and dispatched by NSW AMES within 4 - 5 working days. NSW AMES takes no responsibility for delivery times by Australia Post or the courier services it uses. We will advise you within 4 - 5 working days if goods are not available or delayed in delivery.

Returns policy
All goods are sold on a 'firm sales' basis. A claim for damaged, short supplied, misbound or incorrectly supplied goods must be made in writing within seven days of receipt of goods. The cost of returning goods in any of the above circumstances will be incurred by NSW AMES.

All returns must receive authorisation from NSW AMES Publications before the goods are dispatched. Goods received without authorisation will be returned at the customer's expense. Goods received in a non-saleable condition will not be credited and the cost of freight will be charged to the customer.

ONLINE ENGLISH COURSES

Please note that there are two ways to purchase an online English course with NSW AMES. You will therefore gain access to one or ALL courses depending upon how you chose to pay.

  1. Pay upfront and gain 6 months access to a specific course
    OR
  2. Pay by the month and gain 1 month access to ALL online courses
     

YOUR ONLINE LOGIN ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for activities that occur under your account or password.